sheetcam.com

I'm IT, translating from the guys who actually operate the plasma cutter, so please forgive me if I miss something obvious.

We have a Dynatorch XLR8. We have two computers; an old one with SheetCam 4.1.30, and a newer one with 6.0.26. We imported the toolset from the old computer to the new one, and both are supposed to use the same "burn torch temp" template file. On most materials, G-code generated from either computer works, but when we try to use flame, the G-code generated by the new version does not work. We can use the same template, open the same drawing, and choose the same options, but when we run the code generated by the new version on the plasma cutter, the torch is never lowered; the shop guys told me it acts like it thinks it's just supposed to plate mark, and it never actually cuts.

Both TAP files are attached to this message, but I ran them through a diff, and although I can see that one is telling the machine to do a process, and the other an operation, I don't know what the difference is, or if that's a problem at all.
I'd really appreciate any guidance anyone might be willing to give.

Dynatorch have changed their machines a bit over the years. The later post is probably set up for a later Dynatorch machine.

On your old copy of SheetCam go to Options->machine->post processor and click on the 'Edit post' button. Save the post to a USB drive or network share.
On the new coy of SheetCam go to Options->machine->post processor and click on the 'Import post' button. Using the dialog that pops up navigate to your saved post and open it.

So the machines aren't compatible with each other?

Yes, if you have an old machine and an new machine they probably will need slightly different g-code to run.